March 2020 (Volume 26, Number 1)

Customer Classification in Indian Retail Sector- A Comparative Analysis of Various Machine Learning Approaches
– Sreekumar, Rema Gopalan, Mayuri Desai, D. P. Acharjya
 
Determining Cure Time of Rubber-Covered Mining Conveyor Belts using Multiresponse Surface Methodology
– Domingo Pavolo, Delson Chikobvu
 
Bridging the Gap between Practice and Undergraduate Teaching of Operations Management: The Case of Public Liberal Arts Colleges
– Romulo B. Magnaye, Sohail S. Chaudhry, Brian J. Sauser, Nikhil Varma
 
Quality Management in Software Companies- A Jordanian Field Study
– Mohammad Mahmoud Tarawneh, Haroon Altarawneh