March 2005 (Volume 11, Number 1)
A Hybrid Approach to Minimize the Cost of Staffing at a Call Center
– Robert M. Saltzman
The Influence of Management Actions on Hospital Efficiency: A Two-Period Study
– Ling Li, Tim W. Butler
The Single-Vendor Single Buyer Targeting Problem with Equal Sized Shipment Policy
– M. A. Darwish
Applying Fuzzy Multi-Criteria Decision-Making to Evaluating the Control and Coordination Mechanisms of MNCs
– Wann-Yih Wu, Shih-Wen Hsiao, Ya-Jung Wu