A Hybrid Approach to Minimize the Cost of Staffing at a Call Center
Robert M. Saltzman

The Influence of Management Actions on Hospital Efficiency: A Two-Period Study
Ling Li, Tim W. Butler

The Single-Vendor Single Buyer Targeting Problem with Equal Sized Shipment Policy
M. A. Darwish

Applying Fuzzy Multi-Criteria Decision-Making to Evaluating the Control and Coordination Mechanisms of MNCs
Wann-Yih Wu, Shih-Wen Hsiao, Ya-Jung Wu